Privacy policy.

Last updated: 4 April 2025

At Delicious Miss Dahl, your privacy matters. This policy explains how we collect, use, and protect your personal information when you contact us, place an order, or interact with us online or in person.

1. Who We Are

Delicious Miss Dahl is a small, independent cake business based in Frome, Somerset, offering bespoke cakes and baked goods for a variety of occasions.

2. What Information We Collect

We may collect the following personal data:

  • Your name

  • Your contact details (email address, phone number)

  • Your order details or cake preferences

  • Delivery address (if applicable)

  • Any allergies or dietary requirements you share with us

3. How We Collect Your Data

We may collect your personal information when you:

  • Contact us via our website or social media (e.g. Facebook or Instagram)

  • Fill in a contact form

  • Place an order

  • Communicate with us by phone, email or in person

4. How We Use Your Data

We only use your data to:

  • Communicate with you about your order or enquiry

  • Fulfil your order and provide our services

  • Respond to questions or special requests

  • Keep basic records for legal and accounting purposes

We do not use your information for marketing without your explicit consent and we never sell your data to third parties.

5. Storing and Protecting Your Data

Your information is stored securely and only accessible to the owner of Delicious Miss Dahl. Any messages or records are kept on password-protected devices or platforms (such as email or Facebook Messenger).

We retain your information only as long as necessary to fulfil our services and legal obligations.

6. Sharing Your Data

We do not share your personal data with anyone unless:

  • It is necessary to fulfil your order (e.g. with a trusted delivery provider)

  • We are required to do so by law

7. Your Rights Under UK GDPR

You have the right to:

  • Request a copy of the data we hold about you

  • Ask us to correct or delete your data

  • Withdraw consent at any time, where consent was previously given

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused

To exercise any of your rights, please contact us directly using the details on our Facebook page.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted here with the date of the last update